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  4. Android
  5. Creating a backup
Product information

Creating a backup

If you lose your device or if it breaks, you don't want to lose all the files on that device as well. To make sure you can access your holiday photos, contacts, and WhatsApp conversations anytime, anywhere, you can choose to upload the data on your device to the cloud. Here we explain how to make a back-up with an Android device.

Restoring backup to your device

Do you want to restore your backup after you restored your phone to the factory settings? Then turn on your phone and follow the steps to activate it. Choose a manual setup and enter your Google account. If you have two-step verification enabled, you still need to enter the correct code. Once you have logged in, you can choose from which phone you want to restore all data and which data you want to install or not. All saved data will now be placed on your device.


  • Android 9

    Backing up your photos:

    1. Swipe the screen from bottom to top and tap "Google Drive".
    2. Tap the three dashes at the top left of the screen.
    3. Scroll down and tap "Settings".
    4. Under "Google Photos", tap the slider next to "Add automatically".

    Backing up your app and device data:

    1. Swipe the screen from bottom to top and tap "Google Drive".
    2. Tap the three dashes at the top left of the screen.
    3. Scroll down and tap "Settings".
    4. Tap "Back up and Reset".
    5. Tap "Backup".
    6. Tap the slider at the top right to set up automatic backup.
    7. Tap "Backup account" and select the account you want to back up with.

    Backing up your WhatsApp conversations:

    1. Open WhatsApp.
    2. Tap the three dots at the top right of the screen.
    3. Tap "Settings".
    4. Tap "Chats".
    5. Tap "Chat back-up".

  • Android 7

    Backing up your photos:

    1. Swipe the screen from bottom to top and tap "Google Drive".
    2. Tap the three dashes at the top left of the screen.
    3. Scroll down and tap "Settings".
    4. Under "Google Photos", tap the slider next to "Add automatically".

    Backing up your app and device data:

    1. Swipe the screen from bottom to top and tap "Google Drive".
    2. Tap the three dashes at the top left of the screen.
    3. Scroll down and tap "Settings".
    4. Tap "Back up and Reset".
    5. Tap "Backup".
    6. Tap the slider at the top right to set up automatic backup.
    7. Tap "Back up account" and select the account you want to back up with.

    Backing up your WhatsApp conversations:

    1. Open WhatsApp.
    2. Tap the three dots at the top right of the screen.
    3. Tap "Settings".
    4. Tap "Chats".
    5. Tap "Chat backup".